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We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), plus PayPal and other secure checkout options. All transactions run through SSL-encrypted payment gateways.

Your card is charged as soon as your order is placed. If we're ever unable to fulfill an order, we issue a full refund to your original payment method.

Email our support team as soon as possible — ideally within 2 hours of placing the order. Once it's packed for shipping, we're unable to make changes, and the order will need to go through our return process instead.

We run seasonal sales and limited promo codes around new drops. Select styles are currently marked down up to 50% — check the shop page to see what's live.

Every order ships from our warehouse in Cheyenne, Wyoming, United States. Orders are packed and checked before they leave our facility.

Yes — we ship across both the United States and Canada with free shipping on every order, no minimum spend required.

Shipping is free on every order, both US and Canada. The price you see at checkout is the price you pay.

Once your order ships, you'll receive a tracking number by email. You can also check your order status anytime on our Track Order page.

Returns are accepted on unworn, unwashed items with original tags attached, in line with our Return & Exchange Policy. Refunds are issued to your original payment method once your return is received and inspected.

Reach out through our Contact Us page with your order number and reason for return, and our team will walk you through the next steps.

The fastest way is to return your item for a refund and place a new order for the size or color you want — that way you don't risk missing out on limited stock.

Yes — everything we carry is genuine October's Very Own. Not similar to, not inspired by. The real product, every time.

Most hoodies and tees run true to size with a relaxed streetwear fit. Check the size guide on each product page if you're between sizes.

Some drops are limited and won't return once they sell out, while classic styles are restocked periodically. Keep an eye on the shop page for new arrivals.

Wash cold, inside out, on a gentle cycle. Tumble dry low or hang to dry. Avoid bleach and high heat to protect prints and embroidery.

No — guest checkout is available. Creating an account just makes future orders faster and lets you track your order history.

All checkout transactions run through SSL-encrypted processors. We don't store your full card details on our servers — see our Privacy Policy for details.

Reach out through our Contact Us page and our team will get back to you as soon as possible.